Nearmap incident

PDF generation performance degraded

Minor Resolved View vendor source →

Nearmap experienced a minor incident on January 14, 2025 affecting Betterview Platform - Client Portal, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 06:54 PM UTC
Resolved
Jan 15, 2025, 01:03 AM UTC
Duration
6h 8m
Detected by Pingoru
Jan 14, 2025, 06:54 PM UTC

Affected components

Betterview Platform - Client Portal

Update timeline

  1. investigating Jan 14, 2025, 06:54 PM UTC

    We are currently investigating degraded PDF generation performance

  2. investigating Jan 14, 2025, 06:55 PM UTC

    We are currently investigating degraded PDF generation performance

  3. resolved Jan 15, 2025, 01:03 AM UTC

    This incident has been resolved.