Nearmap experienced a major incident on April 2, 2025 affecting US / Canada AGOL, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
US / Canada AGOL
Update timeline
- investigating Apr 02, 2025, 04:51 PM UTC
We are currently investigating an issue affecting the Nearmap ArcGIS online service. The service is still accessible, but is experiencing slow throughput or intermittent failed responses. We will provide updates about restoration of this service as and when information becomes available.
- monitoring Apr 02, 2025, 06:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2025, 08:09 PM UTC
This incident has been resolved.