Nanonets Outage History

Nanonets is up right now

Nanonets had 27 outages in the last 2 years totaling 1h 41m of downtime — averaging 1.1 incidents per month.

There were 27 Nanonets outages since May 23, 2025 totaling 1h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.nanonets.com

Minor June 2, 2025

Degraded async file processing for few users on https://eu-open.nanonets.com

Detected by Pingoru
Jun 02, 2025, 03:17 PM UTC
Resolved
Jun 02, 2025, 04:59 PM UTC
Duration
1h 41m
Affected: API
Timeline · 2 updates
  1. identified Jun 02, 2025, 03:17 PM UTC

    Between 1 PM and 7 PM IST on June 2nd, very few users in our EU-Open region (https://eu-open.nanonets.com) experienced delayed file processing via the Async Prediction API due to a critical infrastructure issue that caused a backlog. This issue was limited to the EU-Open region, with all other regions operating normally. We have identified and resolved the root cause, scaled up the system, and are working to clear the backlog as quickly as possible.

  2. resolved Jun 02, 2025, 04:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 23, 2025

Temporary disruption in file operations on app.nanonets.com

Detected by Pingoru
May 23, 2025, 12:55 PM UTC
Resolved
May 23, 2025, 12:55 PM UTC
Duration
—
Affected: API
Timeline · 1 update
  1. resolved May 23, 2025, 12:55 PM UTC

    On May 23rd, 2025, between 11:45 AM UTC and 12:10 PM UTC, we experienced a brief disruption affecting file information retrieval and related actions such as verification. The issue was promptly identified and resolved. All services are now fully operational, and we have implemented measures to prevent a recurrence. We apologize for the inconvenience caused and appreciate your patience.

Read the full incident report →