Nanonets incident

Intermittent Prediction Failures on Instant Learning Models

Minor Resolved View vendor source →

Nanonets experienced a minor incident on July 23, 2025 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 04:02 PM UTC
Resolved
Jul 23, 2025, 04:02 PM UTC
Duration
—
Detected by Pingoru
Jul 23, 2025, 04:02 PM UTC

Affected components

API

Update timeline

  1. resolved Jul 23, 2025, 04:02 PM UTC

    Between 15:05 UTC and 15:40 UTC on July 23, 2025, a small subset of users using the Sync API for Instant Learning models on app.nanonets.com may have experienced intermittent prediction failures. We identified an edge case in our system that triggered this issue under specific conditions. The issue was resolved promptly with a fix, and the system has been stable since. All other regions and services remained unaffected and continue to operate normally. We apologize for the inconvenience caused and appreciate your understanding.