Nanonets incident

Delayed File Processing in EU & EU-Open Region

Minor Resolved View vendor source →

Nanonets experienced a minor incident on January 23, 2026 affecting API, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 05:55 PM UTC
Resolved
Jan 23, 2026, 07:04 PM UTC
Duration
1h 8m
Detected by Pingoru
Jan 23, 2026, 05:55 PM UTC

Affected components

API

Update timeline

  1. investigating Jan 23, 2026, 05:55 PM UTC

    We are currently investigating this issue.

  2. identified Jan 23, 2026, 06:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 23, 2026, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 23, 2026, 07:04 PM UTC

    This incident has been resolved.