Nanonets incident

Delayed File Processing and Intermittent Failures Across Regions

Minor Resolved View vendor source →

Nanonets experienced a minor incident on February 3, 2026 affecting API, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 03:13 PM UTC
Resolved
Feb 03, 2026, 03:35 PM UTC
Duration
22m
Detected by Pingoru
Feb 03, 2026, 03:13 PM UTC

Affected components

API

Update timeline

  1. identified Feb 03, 2026, 03:13 PM UTC

    One of our GPU service provider is facing issues. We are working on resolving the issue with them.

  2. monitoring Feb 03, 2026, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 03:35 PM UTC

    This incident has been resolved.