MyTime incident

Spike in 502 Bad Gateway errors

Critical Resolved View vendor source →

MyTime experienced a critical incident on November 2, 2020 affecting Website and iPhone App and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2020, 11:10 PM UTC
Resolved
Nov 02, 2020, 11:12 PM UTC
Duration
1m
Detected by Pingoru
Nov 02, 2020, 11:10 PM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. investigating Nov 02, 2020, 11:10 PM UTC

    We are receiving a sudden spike in 502 bad gateway way errors and are investigating now. More information to come when a root cause is ascertained.

  2. investigating Nov 02, 2020, 11:12 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 02, 2020, 11:12 PM UTC

    This incident has been resolved within 5 minutes.