MyTime incident

Push notification provider outage

Minor Resolved View vendor source →

MyTime experienced a minor incident on August 2, 2021 affecting iPhone App and Android App, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2021, 04:57 PM UTC
Resolved
Aug 02, 2021, 08:06 PM UTC
Duration
3h 8m
Detected by Pingoru
Aug 02, 2021, 04:57 PM UTC

Affected components

iPhone AppAndroid App

Update timeline

  1. investigating Aug 02, 2021, 04:57 PM UTC

    One Signal who handles push notifications to the mobile apps is currently down. This means that push notifications won't be sent to the MyTime Scheduler or custom guest apps until their service is restored. They are posting updates here: https://status.onesignal.com/

  2. resolved Aug 02, 2021, 08:06 PM UTC

    OneSignal's service is restored so push notifications and MyTime Communicator messages should be delivered normally going forward. https://status.onesignal.com/