MyTime experienced a minor incident on August 11, 2021, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 11, 2021, 10:29 PM UTC
Twilio is doing maintenance until 7pm PDT this evening . During this period of maintenance, merchants who send SMS messages to clients who have T-Mobile as their provider may have deliverability issues. Messages sent to clients on all other providers are not impacted. Please reach out to [email protected] for any questions at all.
- monitoring Aug 11, 2021, 10:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2021, 02:04 AM UTC
This incident has been resolved.