MyTime incident

Degraded performance on data center

Minor Resolved View vendor source →

MyTime experienced a minor incident on December 7, 2021 affecting Website and iPhone App and 1 more component, lasting 8h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:28 PM UTC
Resolved
Dec 08, 2021, 01:30 AM UTC
Duration
8h 1m
Detected by Pingoru
Dec 07, 2021, 05:28 PM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. investigating Dec 07, 2021, 05:28 PM UTC

    Amazon Web Services (AWS) US-East region, where MyTime's US businesses are hosted, is experiencing degraded service. Their status page is down, but we are monitoring the incident through news channels. MyTime is currently operating but may be impacted with sporadic performance degradation until AWS resolves the issues. https://www.datacenterdynamics.com/en/news/aws-us-east-1-outage-brings-down-services-around-the-world/

  2. resolved Dec 08, 2021, 01:30 AM UTC

    AWS has resolved the datacenter issues in the US-East datacenter and all systems are operating nominally. Their status page with updates can be found here: https://status.aws.amazon.com/