MyTime incident

Slow system performance

Minor Resolved View vendor source →

MyTime experienced a minor incident on March 25, 2022 affecting Website and iPhone App and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2022, 04:51 PM UTC
Resolved
Mar 25, 2022, 05:23 PM UTC
Duration
32m
Detected by Pingoru
Mar 25, 2022, 04:51 PM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. identified Mar 25, 2022, 04:51 PM UTC

    The database load is high, and impacting system speed and performance. This require a mid-day deploy to address, which should be complete within 40 minutes. We apologize for the inconvenience.

  2. resolved Mar 25, 2022, 05:23 PM UTC

    This incident has been resolved.