MyTime incident

Degraded performance for reports and emails.

Minor Resolved View vendor source →

MyTime experienced a minor incident on September 3, 2022 affecting Website, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2022, 12:47 PM UTC
Resolved
Sep 03, 2022, 02:38 PM UTC
Duration
1h 50m
Detected by Pingoru
Sep 03, 2022, 12:47 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 03, 2022, 12:47 PM UTC

    We are currently investigating this issue

  2. identified Sep 03, 2022, 12:48 PM UTC

    The issue has been identified and we are working with AWS on finding a solution.

  3. monitoring Sep 03, 2022, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2022, 02:38 PM UTC

    This incident has been resolved.