MyTime incident

Past ticket searches on POS is unavailable

Minor Resolved View vendor source →

MyTime experienced a minor incident on September 19, 2022 affecting Website and iPhone App and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2022, 03:14 PM UTC
Resolved
Sep 19, 2022, 04:21 PM UTC
Duration
1h 7m
Detected by Pingoru
Sep 19, 2022, 03:14 PM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. identified Sep 19, 2022, 03:14 PM UTC

    Searching for past tickets is currently unavailable. The issue has been identified by engineering and the issue should be resolved by 9am PDT. This issue only exists on the shared environment and won't impact customers on dedicated AWS environments.

  2. resolved Sep 19, 2022, 04:21 PM UTC

    This incident has been resolved.