MyTime incident

Database Performance Issues

Major Resolved View vendor source →

MyTime experienced a major incident on December 15, 2022 affecting Website, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 05:18 PM UTC
Resolved
Dec 15, 2022, 05:36 PM UTC
Duration
17m
Detected by Pingoru
Dec 15, 2022, 05:18 PM UTC

Affected components

Website

Update timeline

  1. investigating Dec 15, 2022, 05:18 PM UTC

    We are currently experiencing DB performance issues and are working on it now

  2. identified Dec 15, 2022, 05:27 PM UTC

    The database is currently recovering. We are seeing improvements and are still working on this.

  3. resolved Dec 15, 2022, 05:36 PM UTC

    This has been resolved and we are continuing to monitor the situation accordingly.