MyTime experienced a critical incident on December 21, 2022 affecting Website and iPhone App and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteiPhone AppAndroid App
Update timeline
- investigating Dec 21, 2022, 06:13 PM UTC
We are currently experiencing database issues. Our engineering team is aware and currently working on restoring full functionality as quick as possible
- identified Dec 21, 2022, 06:33 PM UTC
We are currently increasing the size of the database. Some features are disabled for this process to progress quickly.
- identified Dec 21, 2022, 06:34 PM UTC
The database is currently recovering. We are seeing improvements and functionality returning
- monitoring Dec 21, 2022, 06:44 PM UTC
Upgrade has completed. All features are slowly being enabled.
- resolved Dec 21, 2022, 07:00 PM UTC
This has been resolved and we are continuing to monitor the situation accordingly.