MyTime incident

Data Base Issues

Critical Resolved View vendor source →

MyTime experienced a critical incident on January 17, 2023 affecting Website and iPhone App and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2023, 11:45 PM UTC
Resolved
Jan 17, 2023, 11:55 PM UTC
Duration
9m
Detected by Pingoru
Jan 17, 2023, 11:45 PM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. investigating Jan 17, 2023, 11:45 PM UTC

    We are currently experiencing database issues. Our engineering team is aware and currently working on restoring full functionality as quick as possible

  2. resolved Jan 17, 2023, 11:55 PM UTC

    This has been resolved and we are continuing to monitor the situation accordingly.