MyTime incident

Infrastructure connectivity issue

Notice Resolved View vendor source →

MyTime experienced a notice incident on January 22, 2023 affecting Website and iPhone App and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2023, 12:08 AM UTC
Resolved
Jan 22, 2023, 12:38 AM UTC
Duration
29m
Detected by Pingoru
Jan 22, 2023, 12:08 AM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. investigating Jan 22, 2023, 12:08 AM UTC

    The MyTime application is unable to connect to the database. We are working to resolve it as quickly as possible.

  2. monitoring Jan 22, 2023, 12:31 AM UTC

    Traffic has been switched to a replica DB and we are monitoring the results.

  3. monitoring Jan 22, 2023, 12:38 AM UTC

    MyTime application is stable at this time.

  4. resolved Jan 22, 2023, 12:38 AM UTC

    This incident has been resolved.