MyTime incident

Emergency Database Maintenance Window: 11:59pm EST Sunday, Jan 21, 2023 (30-60 minutes)

Notice Resolved View vendor source →

MyTime experienced a notice incident on January 22, 2023 affecting Website and iPhone App and 1 more component, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2023, 02:24 AM UTC
Resolved
Jan 22, 2023, 06:10 AM UTC
Duration
3h 45m
Detected by Pingoru
Jan 22, 2023, 02:24 AM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. investigating Jan 22, 2023, 02:24 AM UTC

    The MyTime application will be down for emergency maintenance on the Amazon Web Services hosted database solution beginning at 11:59pm EST on Sunday, January 21, 2023. We expect the maintenance to take between 30 and 60 minutes, during which time the application will be unavailable. We apologize for the inconvenience.

  2. monitoring Jan 22, 2023, 05:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2023, 06:10 AM UTC

    This incident has been resolved.