MyTime experienced a major incident on March 5, 2024 affecting Website and iPhone App and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 05, 2024, 08:53 PM UTC
Customers in the SF Bay Area are reporting a regional outage that is localized to businesses in that region. We will update the status page as we get more information.
- investigating Mar 05, 2024, 09:05 PM UTC
MyTime's hosting provider Amazon Web Services (AWS) has reported, "receiving reports of connectivity issues to the AWS network from customers on specific networks in California. Our initial investigations point to an issue with an external network provider outside of the AWS network. Connectivity to instances and services within the Regions and from other networks are not impacted at this time." We will continue to monitor and update the status page as new information becomes available.
- resolved Mar 05, 2024, 09:45 PM UTC
This incident has been resolved.