MyTime incident

Site Outage

Critical Resolved View vendor source →

MyTime experienced a critical incident on November 8, 2021 affecting Website and iPhone App and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2021, 09:27 PM UTC
Resolved
Nov 08, 2021, 09:39 PM UTC
Duration
12m
Detected by Pingoru
Nov 08, 2021, 09:27 PM UTC

Affected components

WebsiteiPhone AppAndroid App

Update timeline

  1. investigating Nov 08, 2021, 09:27 PM UTC

    We are aware of a high database load that is impacting performance and are investigating now

  2. investigating Nov 08, 2021, 09:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 08, 2021, 09:37 PM UTC

    A fix has been made and we're monitoring the results.

  4. resolved Nov 08, 2021, 09:39 PM UTC

    This incident has been resolved.