MyPet incident

myvet.mypethq.io and app.mypethq.io are down

Major Resolved View vendor source →

MyPet experienced a major incident on January 11, 2026 affecting Websites (myvet.mypethq.io) and Websites (app.mypethq.io), lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2026, 06:35 AM UTC
Resolved
Jan 11, 2026, 08:38 AM UTC
Duration
2h 3m
Detected by Pingoru
Jan 11, 2026, 06:35 AM UTC

Affected components

Websites (myvet.mypethq.io)Websites (app.mypethq.io)

Update timeline

  1. investigating Jan 11, 2026, 06:35 AM UTC

    myvet.mypethq.io went down.

  2. resolved Jan 11, 2026, 08:38 AM UTC

    myvet.mypethq.io recovered.