MyPet experienced a major incident on May 19, 2026 affecting Websites (myvet.mypethq.io) and Websites (app.mypethq.io), lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Websites (myvet.mypethq.io)Websites (app.mypethq.io)
Update timeline
- investigating May 19, 2026, 09:12 PM UTC
Both MyVet and app are experiencing issues as our service provider Netlify is down. We'll update this as we know more and decide a path forward. This incident now looks resolved.
- resolved May 19, 2026, 10:29 PM UTC
Netlify have notifed us that the issue is solved and they're monitoring.