MyCase incident

Site-wide outage

Major Resolved View vendor source →

MyCase experienced a major incident on July 17, 2025 affecting MyCase, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 11:30 PM UTC
Resolved
Jul 17, 2025, 11:49 PM UTC
Duration
19m
Detected by Pingoru
Jul 17, 2025, 11:30 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Jul 17, 2025, 11:30 PM UTC

    We are currently investigating this issue.

  2. identified Jul 17, 2025, 11:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 17, 2025, 11:49 PM UTC

    This incident has been resolved.