MyCase incident

Degraded Search Performance

Minor Resolved View vendor source →

MyCase experienced a minor incident on August 14, 2025 affecting MyCase, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 08:49 PM UTC
Resolved
Aug 15, 2025, 12:01 AM UTC
Duration
3h 11m
Detected by Pingoru
Aug 14, 2025, 08:49 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Aug 14, 2025, 08:49 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 15, 2025, 12:01 AM UTC

    This incident has been resolved.