MxToolbox incident

Amazon Hosting Outage & Login Issues.

Critical Resolved View vendor source →

MxToolbox experienced a critical incident on December 7, 2021 affecting MxToolbox.com and Mailflow and 1 more component, lasting 11h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 04:22 PM UTC
Resolved
Dec 08, 2021, 03:51 AM UTC
Duration
11h 29m
Detected by Pingoru
Dec 07, 2021, 04:22 PM UTC

Affected components

MxToolbox.comMailflowService ProviderAlert Notification EngineAPISupertoolMXDelivery Center

Update timeline

  1. monitoring Dec 07, 2021, 04:22 PM UTC

    We are currently experiencing login issues due to the global Amazon outage. This issue will prevent you from being able to login to your account or if you are able to login you will likely see errors in the dashboard. There currently isn't an ETA for resolution and we are continuing to monitor the Amazon situation. Thank you for your patience and understanding.

  2. monitoring Dec 07, 2021, 04:25 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Dec 07, 2021, 04:30 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Dec 08, 2021, 03:51 AM UTC

    We have confirmed all of our services are operational again.

  5. resolved Dec 08, 2021, 03:51 AM UTC

    This incident has been resolved.