MxToolbox incident

Red MxError / Parse Syntax in Monitoring and Notification UI

Minor Resolved View vendor source →

MxToolbox experienced a minor incident on February 23, 2026 affecting Alert Notification Engine and Monitoring, lasting 19h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 08:15 PM UTC
Resolved
Feb 24, 2026, 03:42 PM UTC
Duration
19h 27m
Detected by Pingoru
Feb 23, 2026, 08:15 PM UTC

Affected components

Alert Notification EngineMonitoring

Update timeline

  1. identified Feb 23, 2026, 08:15 PM UTC

    We have identified an issue that is causing a red error "An error occurred with "MxError - parse:syntax" Our Product & Development Team is currently working on a resolution.

  2. monitoring Feb 23, 2026, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 03:42 PM UTC

    This incident has been resolved.