MxToolbox incident

SMPT Monitoring & Lookup Service Issues

Minor Resolved View vendor source →

MxToolbox experienced a minor incident on August 15, 2022 affecting Supertool, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2022, 04:40 PM UTC
Resolved
Aug 15, 2022, 06:40 PM UTC
Duration
2h
Detected by Pingoru
Aug 15, 2022, 04:40 PM UTC

Affected components

Supertool

Update timeline

  1. investigating Aug 15, 2022, 04:40 PM UTC

    SMTP Monitors are currently not updating and the SuperTool SMTP tests are currently not functioning. Our engineers are looking into the issue.

  2. identified Aug 15, 2022, 05:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 15, 2022, 06:12 PM UTC

    We believe the issue with SMTP monitors and lookups has been resolved and are currently monitoring.

  4. resolved Aug 15, 2022, 06:40 PM UTC

    This incident has been resolved.