MxToolbox incident

Support Tickets Not Created

Notice Resolved View vendor source →

MxToolbox experienced a notice incident on August 15, 2022 affecting MxToolbox.com, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2022, 04:29 PM UTC
Resolved
Aug 15, 2022, 07:31 PM UTC
Duration
3h 2m
Detected by Pingoru
Aug 15, 2022, 04:29 PM UTC

Affected components

MxToolbox.com

Update timeline

  1. identified Aug 15, 2022, 04:29 PM UTC

    We have identified an issue with support tickets submitted on mxtoolbox.com not being created. We are working to resolve this issue.

  2. monitoring Aug 15, 2022, 07:02 PM UTC

    We believe the issue with opening support tickets has been resolved by a recent update.

  3. resolved Aug 15, 2022, 07:31 PM UTC

    This incident has been resolved.