MxToolbox experienced a major incident on August 22, 2022 affecting MXDelivery Center, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2022, 04:55 PM UTC
We are currently investigating a global issue that is causing DMARC Data not to populate in the Delivery Center dashboards. You may not see data in the 7 day date-range. We will update the status as they become available.
- investigating Aug 22, 2022, 06:21 PM UTC
We are continuing to investigate this issue.
- identified Aug 22, 2022, 06:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 22, 2022, 11:06 PM UTC
Our Engineering Team is working on this global DMARC data issue. We are not able to provide an ETA at this time. Updates will be provided as they become available.
- monitoring Aug 23, 2022, 02:03 AM UTC
Data is currently being restored to all accounts. This process will continue for the next few hours at which point data will be fully restored.
- monitoring Aug 23, 2022, 05:22 PM UTC
Data is currently being restored to all accounts. This process will continue for the next few hours at which point data will be fully restored.
- monitoring Aug 23, 2022, 11:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 24, 2022, 03:30 PM UTC
This incident has been resolved.