MxToolbox incident

Mimecast DMARC Reporting Issues

Minor Resolved View vendor source →

MxToolbox experienced a minor incident on July 31, 2023 affecting MXDelivery Center, lasting 4d 6h. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2023, 03:41 PM UTC
Resolved
Aug 04, 2023, 09:48 PM UTC
Duration
4d 6h
Detected by Pingoru
Jul 31, 2023, 03:41 PM UTC

Affected components

MXDelivery Center

Update timeline

  1. investigating Jul 31, 2023, 03:41 PM UTC

    We are currently looking into an issue with the DMARC Reports / Aggregate Data from Mimecast. This issue seems to have started around 7/28/2023. We are not able to populate your DMARC Data with information from Mimecast at this time.

  2. resolved Aug 04, 2023, 09:48 PM UTC

    Our Team identified the data discrepancy from Mimecast DMARC data, and has installed a fix for this issue. It has been tested, deployed and monitored. This issue is now resolved.