MxToolbox experienced a major incident on September 26, 2024 affecting MXDelivery Center and Monitoring, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
MXDelivery CenterMonitoring
Update timeline
- investigating Sep 26, 2024, 04:25 PM UTC
We are currently experiencing issues that impact user's abilities to login and access the Monitoring & Delivery Center dashboards. Our Product & Engineering Teams are currently investigating the cause and possible resolution. We currently do not have an ETA, but will provide updates as they become available. Note: Your domain's configurations, data, and performance are not impacted by this issue.
- identified Sep 26, 2024, 04:30 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 26, 2024, 09:06 PM UTC
This incident has been resolved, and the systems are fully operational.