MxToolbox incident

Delivery Center Edit / Modification Permission Issue

Minor Resolved View vendor source →

MxToolbox experienced a minor incident on October 2, 2024 affecting MXDelivery Center, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 03:35 PM UTC
Resolved
Oct 07, 2024, 03:14 PM UTC
Duration
4d 23h
Detected by Pingoru
Oct 02, 2024, 03:35 PM UTC

Affected components

MXDelivery Center

Update timeline

  1. investigating Oct 02, 2024, 03:35 PM UTC

    We are currently experiencing an issue that prevents "Editors" & "Owners" from modifying certain settings in their Delivery Center account (ie: DMARC & SPF settings). Our Product & Engineering Teams are investigating this issue currently. No data is affected by this issue.

  2. monitoring Oct 02, 2024, 06:28 PM UTC

    We are continuing to monitor this permissions issue but have implemented a change that has allowed modifications to your settings.

  3. resolved Oct 07, 2024, 03:14 PM UTC

    This incident has been resolved.