MxToolbox incident

User Interface / Dashboard Issue

Major Resolved View vendor source →

MxToolbox experienced a major incident on April 11, 2025 affecting MXDelivery Center, lasting 6d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 05:25 PM UTC
Resolved
Apr 18, 2025, 04:20 PM UTC
Duration
6d 22h
Detected by Pingoru
Apr 11, 2025, 05:25 PM UTC

Affected components

MXDelivery Center

Update timeline

  1. investigating Apr 11, 2025, 05:25 PM UTC

    We are currently investigating an issue with the Delivery Center UI / Dashboard that is causing some links and buttons to not function. The DMARC Data is not impacted, it is just the functionality with certain links and buttons, and DMARC Performance filters.

  2. monitoring Apr 11, 2025, 10:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 18, 2025, 04:20 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 18, 2025, 04:20 PM UTC

    This incident has been resolved.