MX Merchant experienced a minor incident on June 2, 2025 affecting MX Merchant, lasting 6h 21m. The incident has been resolved; the full update timeline is below.
Affected components
MX Merchant
Update timeline
- investigating Jun 02, 2025, 01:38 PM UTC
We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.
- identified Jun 02, 2025, 03:20 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 02, 2025, 04:05 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 02, 2025, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 02, 2025, 07:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 02, 2025, 08:00 PM UTC
This incident has been resolved.