MX Merchant incident

MX Merchant latency

Minor Resolved View vendor source →

MX Merchant experienced a minor incident on March 15, 2023 affecting MX Merchant and Checkout API and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2023, 01:38 PM UTC
Resolved
Mar 15, 2023, 02:21 PM UTC
Duration
42m
Detected by Pingoru
Mar 15, 2023, 01:38 PM UTC

Affected components

MX MerchantCheckout APIMX Merchant Retail (iOS App)MX Merchant Express (iOS App)

Update timeline

  1. investigating Mar 15, 2023, 01:38 PM UTC

    We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

  2. resolved Mar 15, 2023, 02:21 PM UTC

    The latency with MX Merchant (https://mxmerchant.com/) has been resolved.