MX Merchant incident

MXM is Experiencing sign-in Latency

Major Resolved View vendor source →

MX Merchant experienced a major incident on April 2, 2023 affecting MX Merchant, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2023, 04:10 PM UTC
Resolved
Apr 02, 2023, 05:58 PM UTC
Duration
1h 47m
Detected by Pingoru
Apr 02, 2023, 04:10 PM UTC

Affected components

MX Merchant

Update timeline

  1. investigating Apr 02, 2023, 04:10 PM UTC

    We are currently investigating this issue.

  2. identified Apr 02, 2023, 05:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 02, 2023, 05:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Apr 02, 2023, 05:58 PM UTC

    This incident has been resolved.