MX Merchant incident

MXM is Experiencing sign-in Issues/Latency

Critical Resolved View vendor source →

MX Merchant experienced a critical incident on April 3, 2023 affecting MX Merchant, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 01:47 PM UTC
Resolved
Apr 03, 2023, 02:11 PM UTC
Duration
24m
Detected by Pingoru
Apr 03, 2023, 01:47 PM UTC

Affected components

MX Merchant

Update timeline

  1. investigating Apr 03, 2023, 01:47 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 03, 2023, 02:11 PM UTC

    MXMerchant Authentication has been restored. We will continue to monitor to confirm this is resolved.