MX Merchant incident

MX Merchant latency

Minor Resolved View vendor source →

MX Merchant experienced a minor incident on April 3, 2023 affecting MX Merchant and Checkout API and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 02:15 PM UTC
Resolved
Apr 03, 2023, 02:41 PM UTC
Duration
26m
Detected by Pingoru
Apr 03, 2023, 02:15 PM UTC

Affected components

MX MerchantCheckout APIMX Merchant Retail (iOS App)MX Merchant Express (iOS App)

Update timeline

  1. investigating Apr 03, 2023, 02:15 PM UTC

    We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

  2. resolved Apr 03, 2023, 02:41 PM UTC

    MXMerchant has been restored.