MX Merchant incident

MX Merchant latency

Minor Resolved View vendor source →

MX Merchant experienced a minor incident on October 9, 2023 affecting MX Merchant and Checkout API and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2023, 01:09 PM UTC
Resolved
Oct 09, 2023, 01:52 PM UTC
Duration
42m
Detected by Pingoru
Oct 09, 2023, 01:09 PM UTC

Affected components

MX MerchantCheckout APIMX Merchant Retail (iOS App)MX Merchant Express (iOS App)

Update timeline

  1. investigating Oct 09, 2023, 01:09 PM UTC

    We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

  2. monitoring Oct 09, 2023, 01:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2023, 01:52 PM UTC

    This incident has been resolved.