Munzee incident

Mailbox Double Point Weekend Issues

Minor Resolved View vendor source →

Munzee experienced a minor incident on December 29, 2025, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2025, 03:02 PM UTC
Resolved
Dec 29, 2025, 04:21 PM UTC
Duration
1h 19m
Detected by Pingoru
Dec 29, 2025, 03:02 PM UTC

Update timeline

  1. investigating Dec 29, 2025, 03:02 PM UTC

    We're currently investigating why double points are not always awarded for bouncers. Will keep everyone updated as soon as there is a fix in place.

  2. resolved Dec 29, 2025, 04:21 PM UTC

    We have identified and resolved the issue. Double points should be working as expected across all bouncers now. If you're still noticing any issues, please reach out to [email protected] with details so that we can investigate further. NOTE - It will take some time to retroactively fix the missing double points on bouncers from earlier captures, but those will also be resolved and rewarded. Thank you for your patience.