Munzee Outage History
Munzee is up right nowPingoru has recorded 23 incidents for Munzee: 5 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 1 | 2 of 744 (0%) |
| November 2026 | 0 | 0 of 229 (0%) |
Incidents, newest first
Major October 15, 2026 Missing QRew/ZeeQRew Status 1h 53m
Started Oct 15, 2026, 08:46 AM UTC· resolved Oct 15, 2026, 10:39 AM UTC
- investigating Oct 15, 2026, 08:46 AM UTC
We're aware that many players are missing their QRew or ZeeQRew status today, and as such cannot see QRewZees or SleepZees. The team is looking into the issue.
- resolved Oct 15, 2026, 10:39 AM UTC
This has now been resolved. All who earned QRew/ZeeQRew have the correct titles and should now be able to see QRewZees and SleepZees on the map. We're doing some clean up work before this runs again on November 1st. Thanks for your patience.
- resolved Oct 15, 2026, 10:39 AM UTC
This has now been resolved. All who earned QRew/ZeeQRew have the correct titles and should now be able to see QRewZees and SleepZees on the map. We're doing some clean up work before this runs again on November 1st. Thanks for your patience.
Minor September 14, 2026 Missing Binary 0 Card Rewards 57m
Started Sep 14, 2026, 05:52 PM UTC· resolved Sep 14, 2026, 06:49 PM UTC
- investigating Sep 14, 2026, 05:52 PM UTC
We’re currently investigating Binary 0 Card rewards to ensure they’re being awarded as expected when capturing Flat Cups. We’ll share an update once we’ve confirmed everything is working properly. Thanks for your patience!
- resolved Sep 14, 2026, 06:49 PM UTC
We’ve confirmed that Binary 0 Card rewards are working as expected. That said, we’ve seen that some players have had a particularly unlucky run, so we’ve increased the reward chances a bit to help improve the experience. We’ve also delivered Binary 0 Cards to some of the unluckiest players to help ease the frustration. Thanks for your patience while we looked into this!
Minor September 4, 2026 Freeze Tag Store Issues 21m
Started Sep 04, 2026, 03:38 PM UTC· resolved Sep 04, 2026, 03:59 PM UTC
- investigating Sep 04, 2026, 03:38 PM UTC
We're aware that the Freeze Tag Store is currently giving errors when trying to add items to your cart or check out - we are looking into the issue.
- resolved Sep 04, 2026, 03:59 PM UTC
We've applied a fix to the store, so adding products to your cart and checking out should work again. If you attempted to check out earlier, you may need to clear your cart and re-add your items to be able to check out. Apologies for the inconvenience caused.
Minor April 5, 2026 API Server Slowdown –
Started Apr 05, 2026, 04:12 PM UTC· resolved Apr 05, 2026, 04:12 PM UTC
No vendor updates were posted for this incident.
Minor April 4, 2026 Software dependency issue causing API server problems 37m
Started Apr 04, 2026, 02:26 PM UTC· resolved Apr 04, 2026, 03:03 PM UTC
- investigating Apr 04, 2026, 02:26 PM UTC
There is an issue on the backend servers with 3rd party software, we are looking into the issue
Minor July 9, 2025 Android Functionality 22h 46m
Started Jul 09, 2025, 08:14 AM UTC· resolved Jul 10, 2025, 07:00 AM UTC
- investigating Jul 09, 2025, 08:14 AM UTC
We've had to temporarily disable some functionality within the Munzee Android app to comply with the latest Google Play policies. We're working hard to bring back as much of the functionality as we can.
- resolved Jul 10, 2025, 07:00 AM UTC
Functionality within the app has been brought back.
- investigating Jul 10, 2025, 07:00 AM UTC
Functionality within the app has been brought back.
Major June 12, 2025 Firebase Authentication Down 1h 47m
Started Jun 12, 2025, 06:09 PM UTC· resolved Jun 12, 2025, 07:56 PM UTC
- investigating Jun 12, 2025, 06:09 PM UTC
Firebase is currently having issues with their authentication system, which is causing issues with both the Munzee App and Website. We will let everyone know as soon as it is back up and running.
- resolved Jun 12, 2025, 07:56 PM UTC
Everything should be back up and running! If anyone is still experiencing any issues, please reach out to [email protected]
- investigating Jun 12, 2025, 07:56 PM UTC
Everything should be back up and running! If anyone is still experiencing any issues, please reach out to [email protected]
Major April 10, 2025 Apple Maps - Currently Investigating Missing Street Names and Labels 365d
Started Apr 10, 2025, 04:13 PM UTC· resolved Apr 10, 2026, 04:13 PM UTC
- resolved Apr 10, 2025, 04:13 PM UTC
The team has resolved the issues with the map! Please restart the app to pull down the latest over-the-air update. It looks like Apple had released some updates related to their maps, which caused some issues here. We appreciate your patience as the team worked to resolve them. If you're still noticing any issues with the map, please send a support request to [email protected]
- investigating Apr 10, 2026, 09:21 AM UTC
The team is currently looking into missing street names and places labels on Apple Maps.
- resolved Apr 10, 2026, 04:13 PM UTC
The team has resolved the issues with the map! Please restart the app to pull down the latest over-the-air update. It looks like Apple had released some updates related to their maps, which caused some issues here. We appreciate your patience as the team worked to resolve them. If you're still noticing any issues with the map, please send a support request to [email protected]
Minor February 13, 2025 Currently Investigating Treehouses & Skylands 4d 21h
Started Feb 13, 2025, 11:23 PM UTC· resolved Feb 18, 2025, 09:17 PM UTC
- investigating Feb 13, 2025, 11:23 PM UTC
We want to take a moment to acknowledge the recent changes in bouncer behavior with Treehouses and Skylands. Our team has been actively investigating the situation and working on updates to improve it. We truly appreciate your patience and understanding as we continue to dedicate our time and focus to this issue. We’ll share more updates as we have them. Thank you for being part of the Munzee community. 💚
- resolved Feb 18, 2025, 09:17 PM UTC
We appreciate your patience as we've continued working on improvements to bouncer behavior with Treehouses and Skylands. Our team has been actively making tweaks and fixes, and we’ve seen some positive improvements since those updates were pushed. We’ll continue to monitor and adjust as needed to find the best balance. Thank you for your support and for being part of the Munzee community!
- investigating Feb 18, 2025, 09:17 PM UTC
We appreciate your patience as we've continued working on improvements to bouncer behavior with Treehouses and Skylands. Our team has been actively making tweaks and fixes, and we’ve seen some positive improvements since those updates were pushed. We’ll continue to monitor and adjust as needed to find the best balance. Thank you for your support and for being part of the Munzee community!
Major January 17, 2025 Currently Investigating Capture Performance Issues 365d
Started Jan 17, 2025, 06:12 PM UTC· resolved Jan 17, 2026, 06:12 PM UTC
- resolved Jan 17, 2025, 06:12 PM UTC
We believe the major issues with blasting and slow captures from yesterday have been resolved. The system is stable, and we’ll continue monitoring today to ensure everything remains smooth. We’ll revisit potential speed improvements next week but plan to keep things as they are for now to maintain stability. If you notice any major issues, please don’t hesitate to contact us at [email protected]
- investigating Jan 16, 2026, 05:38 PM UTC
We’re aware of ongoing issues with slow captures and understand how frustrating this is. Please know our team is actively investigating the cause and working hard to resolve the problem as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Updates will be posted to our status page as we have more information to share. Thank you for your understanding.
- resolved Jan 17, 2026, 06:12 PM UTC
We believe the major issues with blasting and slow captures from yesterday have been resolved. The system is stable, and we’ll continue monitoring today to ensure everything remains smooth. We’ll revisit potential speed improvements next week but plan to keep things as they are for now to maintain stability. If you notice any major issues, please don’t hesitate to contact us at [email protected]