Muck Rack incident

The issue is now resolved.

Minor Resolved

Muck Rack experienced a minor incident on May 5, 2026 affecting Reporting, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 05:38 PM UTC
Resolved
May 05, 2026, 07:42 PM UTC
Duration
2h 3m
Detected by Pingoru
May 05, 2026, 05:38 PM UTC

Affected components

Reporting

Update timeline

  1. investigating May 05, 2026, 05:38 PM UTC

    We are investigating the issue.

  2. identified May 05, 2026, 06:11 PM UTC

    We identified the issue and are working to implement a solution.

  3. identified May 05, 2026, 06:52 PM UTC

    We're pushing out an update now to resolve the issue.

  4. monitoring May 05, 2026, 07:35 PM UTC

    We've implemented a fix and are seeing new clip additions populate in reports. We are monitoring for any follow-up issues.

  5. resolved May 05, 2026, 07:42 PM UTC

    The issue is now resolved.