MTG Arena had 13 outages in the last 2 years totaling 119h 46m of downtime — averaging 0.5 incidents per month.
There were 13 MTG Arena outages since October 23, 2024 totaling 119h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
Traditional Best of Three events with an entry have been disabled due to an issue, and will be restored when resolve them. Play and Ranked queues are unaffected. Thank you for your patience!
Issues with matchmaking have been resolved following today's update. Thank you for your patience.
We are aware and actively investigating an issue that is affecting Arena accounts on Windows that is causing players to be unable to connect after today's update.
The issue has been identified and a fix is being implemented.
The issues preventing Windows players from logging in have been resolved. Please update your client to the latest version to receive the fix.
We're currently investigating a login issue impacting players across platforms. Thank you for your patience as we work to resolve the issue.
The incident causing login issues in MTG Arena has been resolved. Thanks for your patience!
We're currently investigating issues with purchases in MTG Arena and have temporarily disabled purchasing across platform. Players can spend gems as normal.
This incident has been resolved.
We are aware of an issue currently affecting draft events on @MTG_Arena and have temporarily disabled them while we investigate. We will update you with more information when it becomes available.
This incident has been resolved. Thank you for your patience!
We are currently investigating an issue impacting player's abilities to join Draft events. At this time, we have disabled the ability to join Draft events for all players. We will update you with more information as it becomes available.
Update: Players may also experience other instances of game instability, including the ability to login at this time. Our investigation is on-going.
A fix for @MTG_Arena has been implemented, and draft has been re-enabled. Players may need to restart their client to receive the update. We are continuing to monitor the situation to ensure continued game stability.
This incident has been resolved.
We are aware that the "Death by Vanilla" achievement is currently bugged, and players are unable to earn progress towards this achievement. A hotfix is currently planned for tomorrow, September 3, to address this issue. Additionally, we'll be extending the time to get the Yargle Day achievements by 24 hours so players will still have the allotted time to earn the achievement.
We have deployed a hotfix to address this issue. Players may need to restart @MTG_Arena to receive the update.
This incident has been resolved.
We're currently investigating issues around degraded service following today's Edge of Eternities release. Some features and play modes may be disabled as we work to resolve the issue. Thank you for your patience.
We are continuing to investigate this issue.
A fix has been implemented, and @MTG_Arena should now be available. We will continue to monitor the situation to ensure the game remains stable.
The game has remained stable, so we are marking this issue as resolved. We have begun processing automatic refunds for players impacted by the various outages. Thank you again for your patience.
We are investigating reports of players being disconnected/unable to connect to MTG Arena. We will update you when we have more information.
In order to help identify the root issue, we will be putting the game into maintenance mode. All players will be disconnected, and MTG Arena will be unavailable at this time.
A fix has been implemented, and MTG Arena is back online. We are continuing to monitor the situation.
This incident has been resolved.
We're aware of an issue with the Tarkir: Dragonstorm store links sent to Arena Direct participants. We're working to resolve this issue, and participants should expect additional info sent to their registered email soon.
This incident has been resolved.
We're aware of an issue with the Duskmourn: House of Horror store links recently sent to Arena Direct participants. We are working to resolve this issue, and participants should expect additional information sent to their registered email address soon.
Eligible players will be receiving an email shortly with the corrected links for their Arena Direct Prize Redemption. We will continue to monitor the situation to ensure the issue has been fully resolved.
This incident has been resolved.
Players may run into an @MTG_Arena bug that prevents them from starting a Jumpstart 2025 event match. We are working to resolve the issue and will offer reimbursements to impacted players through the player inbox once the issue is resolved.
This incident has been resolved.
We're aware of an issue affecting players who purchased the Duskmourn: House of Horror Set Mastery on MTG Arena after October 15, 2024 not receiving their rewards. We are working on a fix, and will ensure players receive every reward they've earned.
We have deployed an update that fixes the bug with Duskmourn: House of Horror Set Mastery Pass rewards. Unfortunately, players who purchased between October 14, 2024 and today's update will still not receive rewards as intended. We are continuing to work towards a solution, and are committed to ensuring that affected players will receive every Mastery reward they have earned.