MSP360 incident

M365 backup issue

Minor Resolved View vendor source →

MSP360 experienced a minor incident on April 26, 2024 affecting Microsoft 365 Backup, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2024, 08:00 AM UTC
Resolved
Apr 29, 2024, 05:34 AM UTC
Duration
2d 21h
Detected by Pingoru
Apr 26, 2024, 08:00 AM UTC

Affected components

Microsoft 365 Backup

Update timeline

  1. investigating Apr 26, 2024, 08:00 AM UTC

    Backup tasks may be completed with the "Service unavailable" error message. We are working on the fix.

  2. resolved Apr 29, 2024, 05:34 AM UTC

    Resolved as of 28.04.2024 15.00 UTC