Moxie incident

Slow page loads and occasional timeouts.

Minor Resolved View vendor source →

Moxie experienced a minor incident on February 17, 2022 affecting Moxie Web App and Moxie Mobile App and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 10:49 PM UTC
Resolved
Feb 18, 2022, 01:08 AM UTC
Duration
2h 18m
Detected by Pingoru
Feb 17, 2022, 10:49 PM UTC

Affected components

Moxie Web AppMoxie Mobile AppClient Portal

Update timeline

  1. identified Feb 17, 2022, 10:49 PM UTC

    We are aware of an issue with one of our underlying hosting providers that is causing slow page loads and occasional timeouts.

  2. identified Feb 17, 2022, 10:49 PM UTC

    We are aware of an issue with one of our underlying hosting providers that is causing slow page loads and occasional timeouts.

  3. identified Feb 17, 2022, 10:52 PM UTC

    We are aware of an issue with one of our underlying hosting providers that is causing slow page loads and occasional timeouts.

  4. monitoring Feb 17, 2022, 11:21 PM UTC

    The issue appears to be resolved. We will continue monitoring.

  5. monitoring Feb 17, 2022, 11:23 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 18, 2022, 01:08 AM UTC

    This incident has been resolved.