movingimage experienced a notice incident on June 13, 2025 affecting VideoManager Pro and CorporateTube and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 13, 2025, 12:30 PM UTC
Summary: Some of our services experienced a brief period of unavailability. During this time, users may have encountered connectivity issues or temporary service interruptions. Root Cause: The incident was triggered by an unexpected infrastructure event that temporarily impacted service capacity. Automated recovery mechanisms were engaged and normal operations resumed promptly. Resolution: Our engineering team continue to monitor the situation closely and services have since been fully restored now. We apologize for any inconvenience this may have caused and appreciate your continued trust.
- resolved Jun 13, 2025, 12:40 PM UTC
Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team