movingimage incident

Authenticantion Unavailable

Critical Resolved View vendor source →

movingimage experienced a critical incident on January 21, 2024 affecting Authentication and SSO, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2024, 08:54 AM UTC
Resolved
Jan 21, 2024, 09:59 AM UTC
Duration
1h 5m
Detected by Pingoru
Jan 21, 2024, 08:54 AM UTC

Affected components

Authentication and SSO

Update timeline

  1. investigating Jan 21, 2024, 08:54 AM UTC

    We are currently investigating this issue.

  2. identified Jan 21, 2024, 09:01 AM UTC

    Identified issue with database connection related to Azure maintenance.

  3. monitoring Jan 21, 2024, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2024, 09:59 AM UTC

    This incident has been resolved.