movingimage incident

LiveStream Pro - using LsPro Manager

Major Resolved View vendor source →

movingimage experienced a major incident on June 3, 2024 affecting LSPro, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 12:47 PM UTC
Resolved
Jun 03, 2024, 01:27 PM UTC
Duration
39m
Detected by Pingoru
Jun 03, 2024, 12:47 PM UTC

Affected components

LSPro

Update timeline

  1. investigating Jun 03, 2024, 12:47 PM UTC

    Dear movingimage Users, We are investigating an issue that is affecting the movingimage LiveStream Pro Manager. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

  2. investigating Jun 03, 2024, 12:47 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 03, 2024, 01:14 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 03, 2024, 01:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 03, 2024, 01:27 PM UTC

    This incident has been resolved.