movingimage experienced a minor incident on June 13, 2024 affecting VideoManager Pro, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
VideoManager Pro
Update timeline
- investigating Jun 13, 2024, 06:23 AM UTC
We are currently investigating this issue.
- identified Jun 13, 2024, 06:40 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 13, 2024, 06:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 13, 2024, 06:53 AM UTC
Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team