movingimage incident
Video Manager Pro intermittent video availability
movingimage experienced a major incident on October 21, 2024 affecting VideoManager Pro, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2024, 01:43 PM UTC
Dear movingimage Users, We are investigating an issue that is affecting the movingimage platform. The affected services are listed on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team
- investigating Oct 21, 2024, 01:57 PM UTC
The services are operational again, but we are still investigating the cause. When we have further information, we will post an update on the status page.
- resolved Oct 21, 2024, 05:14 PM UTC
This incident has been resolved.